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To verify that all scenes in the demo are connected and have the correct video assets, gestures, and transitions, switch from Canvas View to Path View.

It’s a good practice to use Path View regularly while working on your project, as you add transitions or define logic, to make sure that everything is correct. It’s also a good practice to review the visualized sequence in Path View before previewing your project with the Studio app. Path View will be most likely your starting point for troubleshooting if any issues arise with the preview.

For details on using Path View and what you can see and check in it, see Path View. See also a quick video in the introductory tutorial that demonstrates basic issues and steps to resolve them. 

What to Check For

Using your storyboard, scroll through the visualized scene sequence, zooming in and out as needed, and make sure it appears as intended. For example, check the following:

  • The sequence starts with a splash screen and each flow (if there are alternate ones) ends with an end card.
    Click each scene and make sure the correct First Scene and End Scene checkboxes are selected. If needed, see Scenes.
  • All scenes, except Logic-Only scenes, have video assets added to them.
    Note that you can have projects with no video assets in them, but this is not a common practice.  You may do so for testing or learning purposes, for example, in the exercises in Logic-Only Scenes.  
  • All scenes have correct video assets added to them. To preview a video asset, right-click the scene.
  • All scenes are connected with arrows, with the exception of transitions by counter value (with the By Counter event selected in the transition menu), which are not displayed as connected to other scenes.
  • There are no duplicate scenes, orphan scenes with no transitions, or scenes with undefined transitions (except for transitions by counter value). See the common issues listed below.
  • The overall loop-action scene pattern is present.
    Click the loop scenes and make sure the Looping checkbox is selected in the Play Video action block in the Events & Actions panel. For details, see Working with Scenes.
  • The correct gesture types are added to the correct scenes, typically loop scenes.
    Click any gesture and review its settings in the displayed Properties panel.
  • All gesture layers are sized and placed in the correct location on the screen, without being stacked.
    Click the Layers panel and make sure the gestures are listed at the very bottom of the list of visible layers. For details on the layer order, see Elements and Layers
  • Multiple transitions from the same scenes point to the correct scenes.  
  • All counter and trigger transitions are displayed with the correct labels on the transition arrows.
    Click the scene or the transition arrow label and check the conditional settings both in the Events & Actions panel and gesture settings in the Properties panel.
  • All probability percentages in the randomized transition appear correct.
    Click the parent scene and check the transition settings in the Events & Actions panel.

Common Issues

The table below lists common issues that you may see in Path View and provides possible solutions.

Important: To make changes to scenes, switch to Canvas View.

Issue description

Visualization

Possible solution

Orphan scenes with no transitions

 

Note: Transitions set to occur only By Counter in the Transition menu are displayed with no outgoing arrows and may appear disconnected. If the selected counter is set correctly, this is not an issue. For details, see Transitions by Counter Value.

Undefined transition, no scene to move to is specified

Click the transition and in the displayed Transition menu, select the scene to move to next.

Undefined transition

 

Note: If the transition is set to occur After Video and By Counter, it appears like this. If this is the case, this is not an issue, as the next scene will be determined by the counter value and will vary. 

Click the transition and do any of the following that applies in the displayed Transition action menu:

  • If the By Counter event was selected by mistake, click to clear it and select a scene to move to next.
  • If the transition is expected to occur By Counter, set a counter first and then select the counter in the Transition action menu. For details, see Transitions by Counter Value.

Immediate transition, before the video ends playing 

This happens when neither After Video nor By Counter event is selected for the transition.

  • If this transition is added intentionally, for example, to a Logic-Only scene or for a trigger as described in use case 2 in Triggers, this is not an issue.
  • Otherwise, go to Events & Actions > Transitions and select After Video in the Transition action menu.

Wrong transition event

Conditional is missing

If the transition is set to occur as soon as the trigger or counter condition is met, add the appropriate conditional statement. For details, see Triggers and Counters.

Duplicate scene

  • Check transitions in the alternate path, if there is any.
  • Go to Scenes and delete the duplicate scene.

Wrong transition

Transition to a wrong scene

For example, in the image on the left, the splash screen must transition to Move 1 Loop, not Move 1 Action. 

Select the correct scene to transition to in the Transition action menu of the scene or in the gesture properties.

The gesture area is too small

Do either of the following:

  • Manually resize the gesture area box to cover most of the screen.
  • Use the Placement settings of the gesture area in the Properties panel.

Wrong gesture type

Go to the Properties of the selected gesture area, delete the current gesture and select the correct type. See also Add gestures.

Gesture added to the wrong scene

In the Layers panel of the selected scene, delete the gesture, and add the gesture to the correct scene.

Tip: If the gesture has multiple actions or transitions associated with it, you can copy it before deleting it, paste it to new scene, and update the transition settings.

See also Add gestures.

Duplicate gesture

Do either of the following:

  • On the scene canvas, select and delete the duplicate Gesture Area box.
  • Go to the Layers of the selected scene and delete the duplicate gesture layer.

Video is missing in a scene (Move 1 Action)

Unless this is a Logic-Only scene that requires no media assets, add the appropriate video asset.

 

Note: You can have projects with no video assets in them, but this is not a common practice. You may do this for testing or learning purposes, for example, in the exercises in Logic-Only Scenes.

Video is missing (No Video Snap Shot)

If you have added a Play Video action without selecting a video asset, the action block will display Not found as shown below.

In this case, select the scene, switch to Canvas View, and just drag the appropriate video from the Assets panel to the canvas. 

If you have added a video file to the Assets directory outside Studio, make sure to add it to Studio as described in Add Assets to Scenes.  

 

Wrong video added to the scene

N/A

Drag the correct video from the Assets panel to the canvas to replace the wrong one. Alternatively, go to Events & Actions, and in the Play Video block, select the correct video asset.

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Updated June 27, 2019